Groupware - Workflow White Papers
Leading Benefits & Claims Administration Provider Improves Workforce Performance
Overview Exclusively serving BlueCross and BlueShield companies nationwide, NASCO provides a pay-the-physician solution, ensuring that healthcare claims are paid quickly and accurately. Moving to a web-based process necessitated a culture change within the company. Effective communication and training were therefore required to promote adoption and maintain the credibility of the HR organization. Facing timing constraints, NASCO required a best-in-class solution that was quick to configure and deploy. With the support of its CEO, NASCO deployed Softscape's people management solution, Softscape Apex, to streamline its performance management processes and introduce efficiencies to better manage its workforce. The company chose Softscape for its easy-to-use technology and personalized approach to service and support.
| Publisher | Softscape | File Format | |
|---|---|---|---|
| Date Published | December 2008 | ||
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful? 1 out of 1 users found this white paper useful
White Paper RSSBusiness School Improves Top-Line Growth With xRM-Based Custom Applications
DownloadMelbourne Business School needed to improve information management regarding its prospective and current students, alumni, donors, guest lecturers, and other constituents with whom the school interacts. Working with Oakton, a...
Achieve Cost Reduction of Communications and Enhance Productivity
'HHI Office' was HHI's Notes based groupware and had a great reputation in the industry since its functionalities were developed based on feedbacks from the field and continuously optimized enabling...
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications...
Selection Criteria for Remote Support Tools
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...
Applying Remote Support Technology for Maximum Impact
Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...
