CRM Software White Papers
Celenia Software Case Study
Overview When project complexities and emerging business opportunities outstrip the internal resources of Microsoft Dynamics® partners, they need to be able to access additional consultant and technical expertise strategically and cost effectively. Microsoft® Gold Certified Partner Celenia Software meets this critical need, providing consultation, upgrade support, and custom development services to Microsoft Dynamics partners worldwide. The company's business and technology experts assist Microsoft Dynamics partners at every phase of customer engagement—from presales through implementation and support, including custom software development. With help from Celenia Software, Microsoft Dynamics partners, such as Team Technology, Price Data Systems, and Bottomline Technologies have won new business, increased efficiency, and strengthened customer retention.
| Publisher | Microsoft | File Format | HTML |
|---|---|---|---|
| Date Published | May 2009 | ||
| Format | Presentations | ||
| Topics | |||
Turning customer interaction into profitable relationships
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When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...
View the HP Performance Center QuickStart data sheet
Find out how to implement HP Performance Center quickly to enable a performance COE.
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Challenging the economic downturn
HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...



