CRM Software White Papers

Sify Technologies Streamlines Financials, Purchasing, and Inventory With Unified Platform

Overview Off late, Sify Technologies realized that its legacy opportunity management, order entry, and procurement and inventory system was no longer able to support the company's growth plans. Without a standard system for procurement and inventory, the company grappled with data from disparate sources and a slow invoice reconciliation process. To overcome these issues, Sify Technologies turned to Oracle Certified Advantage Partner IBM Global Business Services to deploy Oracle E-Business Suite to run its core financial, supply chain, customer relationship management, purchasing, and inventory processes, on a single transaction backbone.

Further White Paper Details
PublisherOracle File FormatPDF
Date PublishedMarch 2009
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

  • Publisher:
  • HP

Delivering a "Wow" Customer Experience

In today's environment, companies can't just compete on price and product. They must also deliver a great customer experience. Rich Caballero, vice president of product management at Oracle, explains the...

How to Improve Customer Service

Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management...


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