Groupware - Workflow White Papers
Creative SmartDraw Use Nets Firm 150:1 Return on Investment
Overview For years, Chip Pappas and the web development team relied on SmartDraw for web site schematics, wire framing, and site mapping. But SmartDraw's latest edition put the WOW factor into their presentations with project management features that show prospective clients exactly how Olive Development will get the job done for them before work even begins. The net result? Confident clients who sign on the spot and a cool $30,000.00 (and counting!) addition to the bottom line. SmartDraw allows the firm to easily communicate workflow. The added benefit to Olive Development has been SmartDraw's use as a new business tool. Prospective clients visualize the end result and hire the firm on the spot!
| Publisher | SmartDraw | File Format | |
|---|---|---|---|
| Date Published | February 2009 | ||
| Format | Case Studies | ||
| Topics | |||
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications...
Selection Criteria for Remote Support Tools
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...
Applying Remote Support Technology for Maximum Impact
Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...
Supporting Employees Anytime, Anywhere
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology
IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility.
Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM® Smart SOATM approach can help you...



