Business Strategies White Papers
Measuring the Business Impact of Support
Overview Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured — despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. This ServiceXRG White Paper explores the importance of quantifying the impact of support on your business.
| Publisher | Citrix Online | File Format | |
|---|---|---|---|
| Date Published | July 2008 | ||
| Format | White Papers | ||
| Topics | |||
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