Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...
In today's economically challenging times, IT departments, big and small, are looking for ways to boost productivity and efficiencies, while managing operating costs.
CDW's new tracking poll, which surveyed 766...
The flourishing area of unified communications offers further testimony to the increased significance of the network. UC provides substantial benefit to the enterprise in terms of capabilities that allow staff...
Businesses that utilize unified communications solutions empower employees to communicate and collaborate more efficiently — dramatically boosting productivity and responsiveness, while cutting costs. When navigating the smartest route to a...
Streamline communication with new technologies.
A successful unified communications strategy goes beyond technology and devices. Unified communications connect people to people, allowing them to perform critical tasks and make valuable...
Microsoft's Unified Communications technologies use the power of software to deliver complete communications - messaging, voice, and video - across the applications and devices that people use every day. The...
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.
the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.
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