Service Level Management White Papers
The Credit Crunch Time for IT Service Management to Prove Its Worth
Overview The tough economic conditions caused by the Credit Crunch have hit many businesses hard. The recent and unprecedented intervention of worldwide governments may ease the crisis in financial markets and kick-start the global economy, but short-term confidence in many business circles remains low. Although there is now evidence that the credit crunch has started to bite IT budgets, IT spending to date and for the remainder of 2008 appears to have bucked the trend. In late September '08, Gartner, Inc. was reported as saying that it did not expect a recession in technology spending, but at Symposium/ITxpo forecast that overall spending will grow 3 percent year over year during Q4 08) and then increase 2.3 percent next year - a reduction from its previous projections.
| Publisher | Hornbill Systems | File Format | |
|---|---|---|---|
| Date Published | November 2008 | ||
| Format | White Papers | ||
| Topics | |||
11 things to consider for File Virtualization
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GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found Siebel CRM On Demand customers...
Improving IT service delivery through an integrated approach to software asset management white paper
This white paper describes the challenges of managing software rights in increasingly complex environments and discusses how SAM can make the entire process more efficient. Specifically, it addresses how SAM...
Flexible IT contains costs, boosts efficiency
Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to do more with less. You'll...
From Trust to Process: Closing the Risk Gap in Privileged Access Control
In this whitepaper, Enterprise Management Associates (EMA) examines this critical issue in IT security administration in light of the BeyondTrust approach to helping businesses move from a trust-based system to...



