Mobile - Wireless Communications White Papers
Winning in the Age of Convergence: Product Framework for CSPs
Overview Convergence is fundamentally transforming the way Communication Service Providers (CSPs) operate. Falling Public Switched Telephone Network (PSTN) revenues coupled with triple / quadruple play are driving CSPs to formulate convergence-led strategies for future growth. The critical question that CSPs need to ask themselves is whether they have the process and IT flexibility to cut-across silos of products/services. This Infosys paper focuses on the complex CSP product environment structure and proposes a product framework that caters to convergence. The proposed product operations framework provides centralized visibility of all enterprise product propositions across different customer segments and product lines.
| Publisher | Infosys Technologies | File Format | |
|---|---|---|---|
| Date Published | May 2007 | ||
| Format | White Papers | ||
| Topics | |||
Mobility: Make The Case
Welcome to the PDF version of ZDNet's Intel-sponsored Mobility special report.The main theme of the report is the May 2007 launch of Intel's 'Santa Rosa' mobile platform (officially called Centrino...
IDC Vendor Spotlight
Organised ubiquity is a must for organisations to sucessfully "project" their users in any given landspace, at any given time, with secuirty policy. This White Paper covers issues surrounding secure...
Intrusion Detection Techniques for Mobile Wireless Networks
The rapid proliferation of wireless networks and mobile computing applications has changed the landscape of network security. The traditional way of protecting networks with firewalls and encryption software is no...
People + Processes + Technology: Creating a Winning Formula for Customer Support
You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or...
Supporting Employees Anytime, Anywhere
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology



