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Business Management White Papers

Partner-Focused Offerings Help Resellers Pursue Growth, Improve Customer Support

Tags:
business management

Overview When project complexities and emerging business opportunities outstrip the internal resources of Microsoft Dynamics partners, they need to be able to access additional consultant and technical expertise strategically and cost effectively. Microsoft Gold Certified Partner Celenia Software meets this critical need, providing consultation, upgrade support, and custom development services to Microsoft Dynamics partners worldwide. The company's business and technology experts assist Microsoft Dynamics partners at every phase of customer engagement - from presales through implementation and support, including custom software development. With help from Celenia Software, Microsoft Dynamics partners, such as Team Technology, Price Data Systems, and Bottomline Technologies have won new business, increased efficiency, and strengthened customer retention.

Further White Paper Details
Publisher	Microsoft	File Format	HTML
Date Published	February 2009
Format	Case Studies
Topics	Business Management, Sales - Marketing, Software Engineering

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Business Analytics and Optimization for the Intelligent Enterprise

Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....

Publisher:
IBM

Tags:
diagnostics and analysis

Enterprise mobility: connecting to a world of opportunity

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...

Publisher:
IBM

Tags:
access technologies

The business value of Web 2.0 technology.

Publisher:
IBM

Tags:
broadband

HP print solutions and 3M

Publisher:
Hewlett-Packard (HP)

Tags:
multifunction peripherals

Harnessing the Power of Location Intelligence in the Public Sector

Throughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation...

Publisher:
Pitney Bowes

Tags:
data mining - analysis

Taskforce aims to end NHS care records row

But at a heated Public Accounts Committee last month, MPs heard claims there had been virtually no clinical consultation or input into the specifications for the records before the contracts went out to tender.

Channel:
Public Sector
Tags:
care records,
nhs

'My ERP supplier has been acquired - now what?'

Customer retention is vital in mergers as customer maintenance fees provide approximately 50 per cent of the income to the company. It is often difficult to differentiate one from the other during the evaluation phase - so a lot of effort could be...

Yahoo! gives in to 'Google envy'

was an envied company in the late 1990s when the internet was still in its go-go phase. Like most of the digital wunderkind who made it big during the dot-com gold rush, Yang was feted for his business acumen as well as for his technology chops.

Channel:
WebWatch
Tags:
yang,
semel,
google,
yahoo

Glitch delays Windows XP SP3 release

The software maker said there is a "compatibility issue" between the XP service pack and Microsoft Dynamics Retail Management System, a retail chain management program for SMEs. The glitch also exists between Microsoft Dynamics RMS and Windows...

Microsoft CRM: Getting the X-factor?

Microsoft's Dynamics CRM is starting to be used for more than just the traditional sales and marketing, according to the company. Gary Turner, product group director for Microsoft Dynamics, told silicon.com: "What we see… is businesses that are not...

Channel:
Applications
Tags:
microsoft,
azure,
crm

'Completely unworkable': The plans to track your web habits

Hutty said that under the current data-retention directive, CSPs are required to store a limited number of details about communications, which can be made available to law enforcement upon request. The level of complexity of standardising the...

Channel:
IT Pro

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