CRM Software White Papers

BET24 Cuts Costs and Improves Data Accuracy With Business Intelligence Solution

Overview BET24 wanted to automate reporting of multiple and complex data sources to allow the Customer Relationship Management (CRM) team to reduce costs and the associated risks of human error and deploy a cost-effective business intelligence platform and achieve full operation within one month. The challenge was to enhance customer insight by enabling user segmentation and improve management support for key decision making by providing effective, tailored dashboards. BET24 worked with Oracle Partner ClearPeaks to implement Oracle Business Intelligence Standard Edition One, cutting costs from both daily and monthly reporting cycles as well as deployed four fully-functional dashboards within one month, including a dashboard to supply highly refined customer segmentation.

Further White Paper Details
PublisherOracle File FormatPDF
Date PublishedJanuary 2009
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

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When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

Building and Managing a Quality CoE white paper

Read about building a Quality Center of Excellence.

  • Publisher:
  • HP

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

  • Publisher:
  • HP

Top 10 DMVs for Easier SQL Server Monitoring

Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL Server experts Tim Ford and Brent Ozar as they discuss the most valuable...


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