Online - Distance Education White Papers
Creating an Online Helpdesk: Supporting Teaching and Learning
Overview As online education is growing into mainstream in higher education, one of the challenges is how to enhance students' online learning experience. Both current research and theories such as the theory of transactional distance, seven principles for good practice in undergraduate education, and the adult learning theories indicate that interaction is very important in teaching and learning. In order to provide students good online learning experience and reduce faculty's teaching load, the Department of Leadership Studies at Fort Hays State University created an Online Helpdesk to increase interaction among students as well as between instructors and students.
| Publisher | Fort Hays State University | File Format | |
|---|---|---|---|
| Date Published | May 2006 | ||
| Format | White Papers | ||
| Topics | |||
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