Service Level Management White Papers
Leveraging Information Technology Infrastructure Library (ITIL) Best Practices to Attain Organizational Maturity
Overview In order to be competitive today, companies must actively listen to their customers and innovate quickly in response to new challenges, customer needs and business opportunities. Regardless of their industry, the enterprises that succeed today are the ones that have learned how to evolve continuously. They have mastered the art and science of change management, and embrace change fearlessly. They have learned to adapt. In short, these enterprises have attained a higher level of organizational maturity than their competitors by leveraging the best practices established by the Information Technology Infrastructure Library.
| Publisher | CompuCom Systems | File Format | |
|---|---|---|---|
| Date Published | September 2007 | ||
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful?
White Paper RSS11 things to consider for File Virtualization
DownloadAs organizations struggle to cope with the exponential growth of data, especially in the unstructured and decentralized file space, the urgency to gain better control, visibility and transparency of file...
GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found Siebel CRM On Demand customers...
Improving IT service delivery through an integrated approach to software asset management white paper
This white paper describes the challenges of managing software rights in increasingly complex environments and discusses how SAM can make the entire process more efficient. Specifically, it addresses how SAM...
Flexible IT contains costs, boosts efficiency
Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to do more with less. You'll...
From Trust to Process: Closing the Risk Gap in Privileged Access Control
In this whitepaper, Enterprise Management Associates (EMA) examines this critical issue in IT security administration in light of the BeyondTrust approach to helping businesses move from a trust-based system to...
