Knowledge and Data Management White Papers
Business Service Management Links IT Services to Business Goals
Overview Business activities and profitability increasingly depend on technology, challengingIT to optimize services based on business priorities. Read on to discover how the most effective way to deliver business-optimized service is to adopt a process-driven, holistic approach to IT operations, shifting the focus from technology to important services, and measuring success from the service consumer's perspective
| Publisher | CA | File Format | |
|---|---|---|---|
| Date Published | December 2008 | ||
| Format | White Papers | ||
| Topics | |||
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White Paper RSSAccelerating Enterprise Data Governance Part 1
DownloadIn the first of this series of three white papers, Mike Ferguson of Intelligent Business Strategies defines what data governance is and then looks at the requirements that need to...
Data Governance for Master Data Management and Beyond
There is growing interest on behalf of both data management professionals and senior business managers to understand the motivations, mechanics, and benefits of instituting data governance within an organization. This...
Getting Started with Master Data Management
Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies...
Five Steps to More Valuable Enterprise Data
Companies worldwide struggle with inconsistent, inaccurate or unreliable data - and often don't know how to build more useful corporate information. This white paper examines a five-step method for...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
