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Knowledge and Data Management White Papers

Business Service Management

Overview IT management is undergoing a transformation that's driven by the goal of managing IT to business priorities.This whitepaper explores how, under pressure to demonstrate business value, be innovative and act in a more strategic capacity, IT leaders must unify and optimize their heterogeneous and resource-intensive infrastructures to ensure that services are reliable and high-performing and to cost-effectively enable business growth

Further White Paper Details
Publisher	CA	File Format	PDF
Date Published	December 2008
Format	White Papers
Topics	Knowledge and Data Management, Business Management, Software Project Management, Methodology, Services

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Tags:
knowledge and data management

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