Customer Support Services White Papers
GURU NETworks and IBM DB2 Deliver Solution to ExamTek That Helps Real Estate Brokers Deliver to Their Clients
Overview ExamTek, whose software supports a variety of services for small and mid-size residential real estate brokers, wanted to develop a title processing system it could sell to its customers who have their own title operations to improve their productivity and profitability. ExamTek chose to build its system on GURU NETworks offerings running on IBM software and servers. ExamTek based its system on GURU NETworks Enterprise Solution with IBM DB2 9.1 running remotely on IBM eServers 325 and 326. The system improves processing time required to examine a title commitment and enables everyone involved in a transaction with access to data while meeting privacy and security rules mandated by federal law.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | April 2008 | ||
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful? 3 out of 7 users found this white paper useful
White Paper RSS3 Strategies for Reducing IT Support Costs
DownloadAs companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Virtual IT Revolutionises IT Support with Intel? vPro? processor technology
Since its launch in 2001, Virtual IT's guiding principle has been, 'We'll look after your IT so you can look after your business'. And in a relatively short time the company...
Selection Criteria for Remote Support Tools
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...
Applying Remote Support Technology for Maximum Impact
Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...
