Communications Software White Papers
Improving Global Workgroup Collaboration With OpenScape
Overview Many of AMIDEAST's facilities and employees are located overseas, so that the organization has had to cope with heavy long-distance calling expenses. To provide services to customers and conduct other operations, employees in the U.S. frequently need to communicate with counterparts in other countries. AMIDEAST needed to find a cost effective way to keep its employees connected. The group explored solutions from a variety of vendors, and selected OpenScape from Siemens, a presence-aware, real-time communications software suite. With OpenScape's single presence-powered view of all users and the devices available to reach them, users know instantly the best way to reach a colleague in real-time.
| Publisher | Siemens | File Format | |
|---|---|---|---|
| Date Published | February 2008 | ||
| Format | Case Studies | ||
| Topics | |||
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