Collaboration Tools White Papers
Metrics for Evaluation of Cognitive-Based Collaboration Tools
Overview Collaboration metrics are key for developing effective collaboration tools. By measuring the impact of collaboration tools on team effectiveness, collaboration metrics provide the feedback necessary for testing new types of tools. The cognitive-focused metrics described in this paper provide especially powerful support to developing better collaboration tools. By measuring the impact of the tools on team members' knowledge and mental information processing, they provide insight on the fundamental reasons for tool effectiveness, and thus support a systematic theory-based search for increasingly powerful tools. This paper describes four categories of collaboration metrics.
| Publisher | Evidence Based Research | File Format | |
|---|---|---|---|
| Date Published | May 2001 | ||
| Format | White Papers | ||
| Topics | |||
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