Outsourcing White Papers

ITIL - Service Approach for Siemens Enterprise Communications

Overview The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how Siemens is taking the ITIL model and using it to drive portfolio and proposition development, alongside global service delivery capabilities.

Further White Paper Details
PublisherSiemens File FormatPDF
Date PublishedOctober 2008
FormatWhite Papers   
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