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Print Management provides a breakthrough answer to today's top business challenge: reducing overhead without harming productivity. Jim Salzer of DocuAudit Intl. shows how Print Management allows you to control documentation...
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Did you know that print costs typically consume 3% of total revenue for businesses today? For many organizations, this is nearly equivalent to the amount spent on research and development...
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This white paper shows you how to avoid five of the most common --- and costly -- errors when embarking on a succession planning initiative. You'll learn:
How a lack of...
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"Tell me and I'll forget. Show me and I might remember. Involve me and I'll understand." Hear Robert P. Mahowald, IDC research
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Automating Change Management Responsibly
Please join Dennis Drogseth, Vice President of Enterprise Management Associates and Stephen Nunn, Associate Partner of Accenture to discuss the economic and procedural value of process automation...
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Managed services are among the fastest growing segments of the IT/networking industry. This THINKstrategies white paper shows how enterprises can leverage managed services to:
- Reduce costs
- Minimize risk
- Improve network performance
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Now more than ever, companies are looking to reduce delivery complexity, enhance end-user experience, and reduce IT expenses. They're assessing what they do, how they do it, and whether they...
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Converged Service Delivery is one of the emerging trends in Service Delivery. Understand from leading industry analysts, Forrester Research, how this model can benefit your business by reading their...
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The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how...
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If implemented correctly Single Sign-On (SSO) can be a rare breed of technology: making a user's life simpler while also improving system security and the business processes. SSO does not...
Microsoft: Forget the Appeal By Carl D. Howe Open Memo to the Microsoft board of directors: You probably weren't surprised when Judge Jackson ruled today that Microsoft should be broken up. You undoubtedly have plans to appeal this verdict and...
VirginNet and LineOne have put a stop to their unmetered internet access services, claiming technical and commercial hitches are holding back the services. LineOne has cancelled its unmetered services altogether.
Ongoing revenue troubles at America Online appear to reflect unique conditions within the company rather than an industry wide trend, according to analysts. AOL Time Warner on Tuesday said it expects its online division's advertising and ecommerce...
The Recording Industry Association of America has an ambitious goal with its first wave of lawsuits against file swappers: trying to change an anarchic, deeply rooted online culture. As yet, evidence is mixed as to whether the group's attempts are...
Companies are failing to understand the risk and consequences inherent in IT service delivery - particularly during periods of change to systems and infrastructure. According to recent research from YouGov, only 39 per cent of IT managers claim to...
Organisations should monitor the health of outsourcing partners and avoid long-term contracts, according to research published by analyst firm Gartner on Monday. Prices are falling in the world IT services market, which is good news for customers...