The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use...
Expro is a leading provider of oil-and-gas services and products. As the company expanded to 150 offices in 50 countries, its branch servers multiplied. Expro decided to centralize servers but...
Although virtualization has received a lot of attention in the trade publications over the last couple of years, it is not a new concept. IT organizations have been implementing virtualized...
Looking to maximize IT performance by leveraging WAN optimization solutions across your entire organization? Today, the simple fact is that acceleration alone is not enough. In this report, Aberdeen Group...
Running Windows Server on the Cisco Wide-Area Appliance Service (WAAS) branch office solution reduces the cost and complexity of providing IT services in branch locations with accelerated access to centralized...
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.
the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.