Customer Support Services White Papers

TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)

Overview This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists out practices that will help you develop and build strong tech/customer relationships that will develop an effective and rewarding customer rapport.

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Further White Paper Details
PublisherInside CRM File FormatPDF
Date PublishedJuly 2008
FormatWhite Papers   
Topics

Best Practices for Translating Customer Satisfaction into Revenue

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Virtual IT Revolutionises IT Support with Intel? vPro? processor technology

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