You are here: silicon.com > Resources > White Papers > Networking and Communications > Network Management > Quality of Service

Quality of Service White Papers

Latin America's Printer Online Outperforms the Competition With WebEx

Tags:
quality of service

Overview Founded in 1998, Printer Online is a leading provider of full-service printing solutions in Colombia. With five employees servicing customers across Colombia, Printer Online required an efficient way to address the needs of a geographically widespread market. To better serve it's geographically dispersed customers, Printer Online decided to find an online meeting solution. They saw a demonstration of iLink at a customer site and noticed that the solution had numerous connectivity problems. One of Printer Online's major vendors recommended WebEx. They chose WebEx immediately for its reliability and functionality. With a minimal investment, WebEx made it possible for them to provide both pre- and post-sales support to customers without having to leave their office.

Further White Paper Details
Publisher	WebEx Communications	File Format	PDF
Date Published	October 2007
Format	Case Studies
Topics	Quality of Service, Customer Support Services

Did you find this white paper useful? 3 out of 6 users found this white paper useful

Data Centers: Cisco Best Practices for Security and Performance

Publisher:
Cisco Systems

Telecom 2.0: Mind over matter

Publisher:
ntl:Telewest Business

Control System for Internet Bandwidth Based on Java Technology

Publisher:
Journal of Theoretical and Applied Information Technology

Tags:
quality of service

A Two-Tiered On-Line Server-Side Bandwidth Reservation Framework for the Real-Time Delivery of Multiple Video Streams

Publisher:
Boston University

Tags:
quality of service

Deploying RSVP in Multiple Security Domains Networks: Securing Application Quality of Service

Publisher:
Cisco Systems

Tags:
quality of service

The Ovum View: Portals and web services: a match made in heaven?

To do this, vendors have written pieces of code which contain customised code to provide the connectivity. If enterprises can use the same type of glue for all portal connectivity, then internal content and applications, external information...

Channel:
Comment & Analysis

Google gears up for geographical search

Like many Google experiments, the new functionality may or may not be widely incorporated into the company's well-loved search engine, but Google has hinted at its ambitions for geographically targeted search in the past.

Apple unleashes souped-up Panther

Apple said in its description of the new version: "The 10.3.1 Update delivers enhanced functionality and improved reliability for the following applications, services and technologies: FileVault, printing, WebDav, and FireWire 800 drives.

Channel:
Operating Systems

Devil's Advocate: The trials of buying a new mobile phone

That behaved in exactly the same way and it became apparent that the phone did not support wireless PC connectivity. And this is for pre-sales advice! This was where the Post Office started getting regular business from me for their Special...

CIOs lack skills for growth

This is brought about by three forces - namely faster-and-cheaper computers (Moore's Law), pervasive connectivity (Metcalf's Law) and greater bandwidth speed (Bandwidth Law). What is the role of external IT alliances, partners and vendors in this...

Speeding up the net - is it possible?

An example is WebEx which has built its own private MediaTone Network (MTN) to link all its hubs and ensure optimal performance for its subscribers. If your WebEx session is slow, don't blame the internet, blame WebEx (or maybe its new owner Cisco...

Channel:
LANs
Tags:
public internet,
vpn,
wan

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

Quality of Service White Papers

Latin America's Printer Online Outperforms the Competition With WebEx

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific