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Quality of Service White Papers

Latin America's Printer Online Outperforms the Competition With WebEx

Tags:
quality of service

Overview Founded in 1998, Printer Online is a leading provider of full-service printing solutions in Colombia. With five employees servicing customers across Colombia, Printer Online required an efficient way to address the needs of a geographically widespread market. To better serve it's geographically dispersed customers, Printer Online decided to find an online meeting solution. They saw a demonstration of iLink at a customer site and noticed that the solution had numerous connectivity problems. One of Printer Online's major vendors recommended WebEx. They chose WebEx immediately for its reliability and functionality. With a minimal investment, WebEx made it possible for them to provide both pre- and post-sales support to customers without having to leave their office.

Further White Paper Details
Publisher	WebEx Communications	File Format	PDF
Date Published	October 2007
Format	Case Studies
Topics	Quality of Service, Customer Support Services

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Latin America's Printer Online Outperforms the Competition With WebEx

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