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Customer Support Services White Papers

CAD Sciences Accelerates Response With WebEx Support Center

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customer support services

Overview Founded in 2002, CAD Sciences is the technology leader in the advancement of computer-assisted modeling of contrast- enhancement in MR imaging of cancer. CAD Sciences needed an effective remote access solution to provide high-level customer support using limited resources. With WebEx Support Center, CAD Sciences increased support staff productivity by eliminating remote connection problems and on-site visits. Support Center expanded the company's geographic reach, enabling it to provide proactive, uninterrupted customer support from anywhere. With WebEx, CAD Sciences now responds to support requests six times faster than before.

Further White Paper Details
Publisher	WebEx Communications	File Format	PDF
Date Published	June 2007
Format	Case Studies
Topics	Customer Support Services

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