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Customer Support Services White Papers

WebEx Support Center Helps CBORD Keep Mission-Critical Systems Running

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customer support services

Overview Founded in 1975, the CBORD Group, Inc. is an international provider of technology solutions that manage auxiliary operations for a wide variety of industries including colleges and universities and healthcare facilities. In order to serve an international network of clients across a wide range of industries, the CBORD Group, Inc. needed a remote support solution that would provide immediate customer service. CBORD deployed WebEx Support Center which enables them to save approximately 5,000 minutes per day and address more support calls faster. Quicker service ensures CBORD provides the highest availability for customers' mission-critical systems.

Further White Paper Details
Publisher	WebEx Communications	File Format	PDF
Date Published	November 2007
Format	Case Studies
Topics	Customer Support Services

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