Customer Support Services White Papers
WebEx Support Center Helps CBORD Keep Mission-Critical Systems Running
Overview Founded in 1975, the CBORD Group, Inc. is an international provider of technology solutions that manage auxiliary operations for a wide variety of industries including colleges and universities and healthcare facilities. In order to serve an international network of clients across a wide range of industries, the CBORD Group, Inc. needed a remote support solution that would provide immediate customer service. CBORD deployed WebEx Support Center which enables them to save approximately 5,000 minutes per day and address more support calls faster. Quicker service ensures CBORD provides the highest availability for customers' mission-critical systems.
| Publisher | WebEx Communications | File Format | |
|---|---|---|---|
| Date Published | November 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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