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The Regence Group Provides Information to 6,000 Users With BMC Remedy Knowledge Management

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help desk

Overview The Regence Group is the Pacific Northwest's largest affiliation of health care plans. The Group needed an easy-to-implement knowledge management solution that had faster and easier searches, and was easy to use for all types of users. The Regence Group deployed BMC systems for its solution and implemented BMC Remedy Knowledge Management which allows better access to critical information in a fast, reliable tool.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	May 2008
Format	Case Studies
Topics	Help Desk, Knowledge and Data Management

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