Computer services company Logica has bought US call centre specialist Carnegie for £21m with the aim of expanding its business in North America. The aquisition will more than double Logica's North American workforce and underlines the company's...
Like their counterparts in North America and Japan, they're demanding more from companies, especially as competition grows in areas such as telecoms, travel and financial services. Simon McBeth, customer service and call centre manager at...
BMC chairman, president and CEO, Max Watson, blamed unique circumstances and poor sales in North America for the profits warning. BMC Software's share price plummeted yesterday after a profits warning wiped $50m off its projected revenues for the...
Research firm Meta Group studied 15 companies in North America that provide outsourcing services. US firms, including IBM and EDS, have offshore operations. Companies looking for a technology outsourcing partner would be wise to consider candidates...
The research is based on interviews with 236 supply chain professionals, the majority of whom were based in North America and Europe. Even if they lack high-level plans, firms are experiencing greater success in certain areas than when CSC...
North America accounted for 67.1 million, or 30.7 per cent, of shipments. In 2004, 62.4 million PCs shipped to North America while 62 million went to Europe. Asia, however, produces more PCs than other regions, which explains why Intel sells more...
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