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DANONE Reduces Rollout Time for BMC Service Desk Express by 66 Percent With BMC Alignability for Service Desk Express

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help desk

Overview Groupe DANONE is a Fortune 500 company and one of the most successful healthy food companies in the world. The company wanted to harmonize diverse IT processes and roll them out across the entire Northern Eastern and Central Europe. DANONE deployed BMC systems for its solution and implemented BMC Service Desk Express Suite to support IT Infrastructure Library (ITIL) best-practice methodologies and enable the company to deliver increased service desk performance, manageability, and organizational alignment.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	January 2008
Format	Case Studies
Topics	Help Desk, Infrastructure Management, ITIL

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Channel:
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Channel:
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Channel:
Applications
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tesco,
ca

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

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Publisher:
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Publisher:
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Publisher:
IBM

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