EAI White Papers

Standardized IT Infrastructure Streamlines Customer Dealer Service

Overview EMT is the largest mobile operator in Estonia with more than 500,000 customers. To maintain its position as the leading mobile operator in Estonia, EMT needed to enhance its customer and dealer services as well as improve its abilities to deploy new services. Standardized infrastructure based on BEA WebLogic Platform serves as a customer self-service portal, a dealer system and a credit management system. It stores all relevant customer information and enables rapid deployment of new services.

Further White Paper Details
PublisherBEA Systems File FormatPDF
Date PublishedJanuary 2006
FormatCase Studies   
Topics
E4 embraces web 2.0 audience

E4 embraces web 2.0 audience

Case study: How the Channel 4's teen channel put its mind to building a community website... more

Danone on health kick with Itil

Danone on health kick with Itil

Case study: Food company making IT easier to manage more

Cheat Sheet: Cloud computing

Cheat Sheet: Cloud computing

A tech storm is brewing...  more


Quick Sitemap Links: