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CRM Software White Papers

Global Freight Forwarder Capitalizes on Integrated Solution to Speed Business Growth

Tags:
crm software

Overview National Air Cargo provides express freight delivery worldwide. By leveraging its position as a low-overhead freight forwarder, it has outmaneuvered larger carriers, expanding its market share year after year. When its accounting system could no longer accommodate rapid growth, and as its customer base continued to expand, the company engaged Microsoft Gold Certified Partner Software Solutions Group to implement Microsoft Dynamics GP and Microsoft Dynamics CRM. To enhance this solution, the IT team at National Air Cargo developed a fully integrated supply chain management system based on the Microsoft .NET Framework 3.0. National Air Cargo also relies on several communication and collaboration tools from Microsoft to strengthen its operational agility.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	March 2008
Format	Case Studies
Topics	CRM Software, Supply Chain Management, .NET

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TWA launches online export service with Webfreight

According to Roy Parmenter, managing director of Webfreight, the deal will let TWA Cargo market its air services directly to shippers all over the world. The company plans to sign up other carriers by the end of the year and expand its services...

Channel:
Operating Systems

Surviving the recession, a Quocirca series

This top 20 per cent of your customer base needs to be made more 'sticky' (loyal) by providing them with higher levels of customer relationship management, particularly by providing quick means for 'gold' and 'platinum' customers to access a (high...

Channel:
Comment & Analysis

Businesses air Microsoft .Net fears

Nigel Brown, European VP at Borland, said in a statement: "All the evidence from this research indicates that .Net has been a victim of its own success as demand for the technology outstrips the supply of qualified labour to implement it.

Channel:
Applications

Microsoft to go Live with on-demand CRM

Microsoft Dynamics CRM Live, an on-demand alternative to its on-premise CRM software, is set to debut by mid-2007 as part of a revamped product code-named Titan. Microsoft will host the new service within its own data centres, said Brad Wilson...

Glitch delays Windows XP SP3 release

The software maker said there is a "compatibility issue" between the XP service pack and Microsoft Dynamics Retail Management System, a retail chain management program for SMEs. The glitch also exists between Microsoft Dynamics RMS and Windows...

XP SP3 starts endless reboot for some AMD PCs

The company had to delay the release of the XP update after discovering at the 11th hour an incompatibility with Microsoft Dynamics Retail Management System, a retail chain management program for SMEs.

Channel:
Operating Systems
Tags:
windows,
sp3,
xp

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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