But the problem remains that the high street shopping experience is head and shoulders above that available from most retail Web sites. This focus on the technical at the expense of everything else was graphically demonstrated by the online...
While there is much nonsense talked about a consumer confidence crisis, on an 'overall risk' scale of 1 (low) to 10 (high), the key e-retailing participants and their associated risks are: the media (0), capital markets (0), consumers (1...
And the rise of one-click shopping, pioneered by Amazon, made e-wallets unnecessary at many retailers. As originally envisioned, .Net My Services was to become a "digital safe-deposit box" for hosting and delivering personal information while...
In fact, the demand for shopping online may have caused some stores to become inaccessible during some periods. Trevor Healy, vice president of payment services for VeriSign, said: "Through the online data we collected, we have seen clear changes...
With many retailers considering adding a mobile channel in the next one to two years, analyst Gartner said they need to understand how consumers want to use mobiles for shopping - with activities such as locating stores and price comparison likely...
Analyst house Gartner says social networking sites are starting to attract a broader spectrum of consumers with the rise of career-based networks such as LinkedIn and shopping-based sites. Retailers need to wake up to the potential of social...