Systems Integration White Papers

BT Wholesale Reduces Call Center Role and Costs in Processing Customer Requests

Overview BT Wholesale is the largest provider of telecommunication services to enterprises in the UK and Europe. BT Wholesale needed to reduce order fulfillment cycle time and cost of goods sold, simplify and automate core business processes to reduce operation expenses, and enable rapid business-to-business integration for the demand and supply chains. As a solution the company deployed WebLogic Integration provides a complete solution to meet BT Wholesale's integration requirements.

Further White Paper Details
PublisherBEA Systems File FormatPDF
Date PublishedJanuary 2006
FormatCase Studies   
Topics

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