Portals White Papers
Collaborative Evolution of BT Global Services' Customer Portal
Overview BT Global Services is a global service provider helping multi-site organizations master the complexity of business communication. BT Global Services' existing online business-to-business resource area was inhibiting change. It was too tightly coupled with the backend systems. Changes were complex owing to over-engineering, it relied on a hybrid set of technologies and the support costs were considered excessive. BT Global Services deployed BEA WebLogic Portal 8.1 to underpin BT's Virtual Business Center (VBC), a completely personalized online B2B resource area used by more than 1,500 multi-site corporate customers. It enables real-time Web-based access to an extensive suite of personalized service management and collaborative applications.
| Publisher | BEA Systems | File Format | |
|---|---|---|---|
| Date Published | January 2006 | ||
| Format | Case Studies | ||
| Topics | |||
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