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Portals White Papers

Improving Customer Service, Increasing Employee Productivity

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Overview Oncology Therapeutics Network (OTN) is the leading provider of products and services for community-based oncology practices. Oncology Therapeutics Network (OTN) had outgrown its intranet and Web platform. Application availability, the inability to implement change fast, and a lack of integration among key systems were creating inefficiencies and impeding growth. After considering a number of options, OTN selected BEA WebLogic Portal 8.1 as the foundation for its new employee intranet, which is now known as MyOTN. The MyOTN employee portal is an operational dashboard and employee self-service gateway that provides single sign-on access to functional applications and a 360 degree view of customer interaction activity.

Further White Paper Details
Publisher	BEA Systems	File Format	PDF
Date Published	September 2004
Format	Case Studies
Topics	Portals, Application Development

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