The service will send a text message to patients two days before their appointment. Future services could extend from the trial service - which prompts patients to ring a phone number if they are not able to attend - to include a text back service.
A primary care physician might have total access to test results, while the billing department clerk could find out which tests a patient had, but not the results. A medical researcher might have access only to generalised information or to records...
A publisher of film magazines has claimed to have saved around £90,000 by upgrading its call centre phone system using IP technology. Bath-based Concept Publishing has moved around 90 end users to an IP-PBX system provided by Germany's Swyx Solutions.
The server generates an appointment reminder message, which is sent via the Orange SMS gateway to every mobile phone. It speeds up the appointment process, as patients can cancel if they can't get to the appointment, which frees up potential space.
Patients in west London will soon be getting text messages when they have a doctor's appointment. As well as appointment reminders the system can send health messages such as invitations to receive flu jabs or attend asthma clinics, and saves time...
Patients wishing to book an appointment will text their request and will then be sent a choice of three appointments over the next 48 hours. Once the user has selected their desired appointment via their mobile, the system will text back a...