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A Balanced Scorecard in 16 Weeks, Not 16 Months

Tags:
infrastructure management

Overview The speaker of this webcast will help to circumnavigate the common pitfalls of balanced scorecard development. He will talk about 11 lessons that will make a difference: appoint an external project facilitator; begin with senior management team commitment and education; start off with a six-perspective balanced scorecard template; focus on the critical success factors; follow the 10/80/10 rule; select a small KPI team; "Just do it" culture; use existing systems for the first 12 months; trap all performance measures in a database and make them available to all teams; recognize that KPI reporting formats are an "Art form," not a science; and maybe the need to rename the project.

Further White Paper Details
Publisher	SAS Institute
Live Date	7th May 2008 00:00 BST
Format	Webcast
Topics	Infrastructure Management, ERP

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