VoIP - IP Telephony White Papers
Bathroom Retailer Supports Online Sales With New Phone Infrastructure
Overview Taurus Bathrooms has operated a successful, family-run business for 25 years. The existing Taurus telephone system could not cope with the new demands of the internet business. They didn't physically have enough lines coming in to provide the best service for customers and it was impossible to see when they had dropped important calls. They needed a much more cost-effective package for their telephone services to operate effectively. With positive experience of working with Midland Telecom in the past, Managing Director approached the company to suggest a new telephone solution. After discussing functional requirements, Midland deployed a Nortel Business Communications Manager 50 with Unified Communications, including a soft-phone on a PDA device.
| Publisher | Nortel Networks | File Format | |
|---|---|---|---|
| Date Published | April 2008 | ||
| Format | Case Studies | ||
| Topics | |||
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