A survey has revealed that direct sales expert, Dell is continuing to climb the corporate ladder at the expense of Compaq and IBM. According to US IT managers, Dell listens to its customers more and makes more durable products than its rivals.
In Microsoft's defence, any virus author worth his or her salt would want to maximise the effects of their handy-work - and that obviously involves exploiting the world's most popular software. Many Mac users also allowed themselves a moment of...
To that end, Microsoft has instituted mechanisms for eventually improving customer satisfaction, such as collecting feedback, offering easier ways to update products and more rapid customer support. When programs do crash, customers rarely contact...
The suit, filed in US District Court in Salt Lake City, seeks unspecified damages. Back in 1996, Novell sold off WordPerfect and its Quattro Pro spreadsheet programs to Corel for about $170m after losing substantial market share to Microsoft's Office.
Its main campus is located on the shores of the lake that flooded the city but it's situated on high ground and that kept most of its buildings dry. For the bulk of critical classes, they turned to the school's distance learning infrastructure...
Pure-play online retailers scored more highly on customer satisfaction than the web counterparts of traditional high-street brands over the Christmas shopping period. A survey of 10,500 consumers on the top 30 retail websites in the UK, conducted...