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Web Content Management White Papers

Municipal Credit Union Uses Cisco ACNS Solution to Stream News and Promotional Content to Improve Customer Experience

Tags:
web content management

Overview Municipal Credit Union (MCU) is a full-service financial institution. MCU wanted to change the branch office experience for its members, leading to improved customer relations and ultimately increasing the overall customer satisfaction rating on the next annual survey. MCU wanted to implement a network-based solution that would enable the delivery of important and timely MCU information to credit union members while they were waiting to meet with a customer service representative. MCU implemented the Cisco Application and Content Networking System (ACNS) solution to deliver rich streaming video content to its branch offices using the IP network the credit union already had in place.

Further White Paper Details
Publisher	Cisco Systems	File Format	PDF
Date Published	October 2003
Format	Case Studies
Topics	Web Content Management, Streaming Media

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