You are here: silicon.com > Resources > White Papers > Networking and Communications > Network Technologies > VoIP - IP Telephony

VoIP - IP Telephony White Papers

Converged Solutions white paper from Stratecast/Frost & Sullivan

Overview In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient means of communication emerge.

This paper from Stratecast describes the attributes of a true customer-centric convergence solution. From these attributes, a framework to measure and compare communication service providers' (CSPs') convergence solutions is constructed. The paper concludes with an attribute review of Sprint's approach to true convergence.

Further White Paper Details
Publisher	Sprint	File Format	PDF
Date Published	June 2008
Format	White Papers
Topics	VoIP - IP Telephony, Voice - Data Integration, Telecom Services, Network Design, Unified Communications

Did you find this white paper useful? 27 out of 50 users found this white paper useful

From Voice over IP to Unified Communications: Simplify System Management

Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...

Publisher:
Shoretel

Tags:
voip - ip telephony

IP Telephony from A to Z

Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...

Publisher:
Shoretel

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...

Publisher:
Shoretel

Tags:
voip - ip telephony

Is your network ready for IP Telephony?

Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...

Publisher:
Shoretel

Tags:
voip - ip telephony

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...

Publisher:
Shoretel

Tags:
voip - ip telephony

The Ovum View: The rumble in the wireless applications jungle

The market, and the technology products it deals in, form a key 'convergence point' between the worlds of the mainstream software industry and the mobile telecommunications industry. This is proving a complex matter because the market represents...

Channel:
Comment & Analysis

Lies, damn lies, and broadband statistics

But figures about broadband penetration or rate of adoption of multimedia wireless services are much harder to calculate and compare. They certainly show this UN unit has done the metrics but, after all that, is Portugal (at 19) really more...

Channel:
Comment & Analysis

Anti-spam email "caller ID" gets Microsoft backing

Microsoft spokesman Sean Sundwall said: "The convergence of the two proposals is a very positive milestone in the war on spam and brings together the best of both SPF and Caller ID. We were the first ISP to agree to test and implement SPF, back in...

Channel:
The Spam Report

How CIOs mitigate VoIP's risks

Steve Anderson, IT partner at construction and property consultancy Davis Langdon, said the technological convergence of voice and data is a logical step that has been held back by commercial barriers.

Channel:
CIO Jury

Peter Cochrane's Uncommon Sense: Looking back from 2020

The non-linear and chaotic system we constructed by 2010 was beyond our understanding and we had to get the machines to stabilise almost everything. At the time the IT industry was besotted by convergence but the customer wasn't, and the customer...

Channel:
IT Director

Upwardly Mobile: That WiMax 3G phone tablet thing

Well, a few mobile operators are looking at WiMax already - Sprint in the US is one and Korea Telecom in Samsung's home market. I could be wrong here but I think Samsung may have cracked that whole mobile-PC convergence thing.

Featured White Papers

The Value of Location Intelligence in the Communications Industry

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.

Publisher:
Pitney Bowes

Best Practices for Translating Customer Satisfaction into Revenue

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.

Publisher:
Citrix Online

HP print solutions and 3M

the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.