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Six Top Support Issues that Keep Execs Awake at Night

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help desk

Overview Confused about how to optimize your customer support program? You're not alone. The Service and Support Professionals Association (SSPA) recently released a groundbreaking white paper outlining the 6 hardest-hitting issues facing support executives today.

Download this SSPA Executive Insight today to discover what the SSPA recommends as a secret weapon to combating these tough issues and learn foolproof strategies for increasing productivity, quality, satisfaction and loyalty.

Further White Paper Details
Publisher	Citrix Online	File Format	PDF
Date Published	July 2007
Format	White Papers
Topics	Help Desk, Customer Support Services, Service Level Management, Cost Control - Risk Mgmt., IT Reliability

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