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Winn-Dixie Gets Groceries to Customers Faster by Enhancing Workload Automation and Systems Monitoring

Tags:
groupware - workflow

Overview Winn-Dixie operates more than 500 stores across Florida, Alabama, Louisiana, Georgia and Mississippi in the USA. With IT playing such a critical role in the retail experience, many of Winn-Dixie's core business processes are subject to stringent Service Level Agreements (SLAs). To ensure its systems can meet the service level agreements demanded by the business, Winn-Dixie has deployed Workload Automation and Dynamic and Virtual Systems Management solutions from CA. These solutions provide Winn-Dixie with a centralized and real-time view of thousands of IT jobs and have helped to speed up the resolution of mainframe issues by 100 percent.

Further White Paper Details
Publisher	CA (Computer Associates)	File Format	PDF
Date Published	April 2008
Format	Case Studies
Topics	Groupware - Workflow, Service Level Management, SLA

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