Graphics Applications White Papers

Flash Forums and ForumReader: Navigating a New Kind of Large-Scale Online Discussion

Overview This paper describes a popular kind of large, topic-centered, transient discussion, which is termed a flash forum. These occur in settings ranging from web-based bulletin boards to corporate intranets, and they display a conversational style distinct from Usenet and other online discussion. Notably, authorship is more diffuse, and threads are less deep and distinct. To help orient users and guide them to areas of interest within flash forums, the paper designed ForumReader, a tool combining data visualization with automatic topic extraction. The paper describes lessons learned from deployment to thousands of users in a real-world setting. It also reports a laboratory experiment to investigate how interface components affect behavior, comprehension, and information retrieval.

Further White Paper Details
PublisherAssociation for Computing Machinery File FormatPDF
Date PublishedNovember 2004
FormatWhite Papers   
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