Collaborative Web White Papers

Multiple Users' Perspectives of Collaborative Activities in Complex Work

Overview Earlier, the researchers extended the concept of landmarks in complex collaborative work to include not only online documents, but also people, roles, events, and systems. The researchers used participatory analysis to obtain these insights into users' practices. This paper reports on a further analysis of landmarks, with an enhanced form of participatory analysis. The focus is on the diversity of individuals' perspectives on these "Common" work items, and begins to investigate how well one collaborator understands the perspectives of the other collaborators.

Further White Paper Details
PublisherIBM File FormatPDF
Date PublishedOctober 2005
FormatWhite Papers   
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