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Patterns of Media Use in an Activity-Centric Collaborative Environment

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web development and design

Overview This paper describes a new collaboration technology that is based on the support of lightweight, informally structured, opportunistic activities featuring heterogeneous threads of shared items with dynamic membership. The researchers introduce their design concepts, and provide a detailed analysis of user behavior during a five month field study. The paper presents the patterns of media use that was observed, using a variety of analytical methods including thread clustering and analysis. Major findings include four patterns of media use: communicating, exchanging mixed objects, coordinating, (e.g., of status reports), and semi-archival filing. Differential use of various media was observed including highly variable use of chats and surprisingly informal uses of files.

Further White Paper Details
Publisher	IBM	File Format	PDF
Date Published	April 2005
Format	White Papers
Topics	Web Development and Design, Collaborative Web, Collaboration Tools

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