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Customer Support Services White Papers

MedPointe Pharmaceuticals Keeps Improving Customer Service and Worker Productivity With Good Technology

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customer support services

Overview MedPointe is a specialty pharmaceutical company that develops, markets and sells branded prescription therapeutics in the areas of allergy/respiratory, neurology and cough/cold. In the competitive specialty pharmaceuticals market, MedPointe's mobile workers needed an edge to provide superior service to their customers and stay ahead of their rivals. The company deployed Good Mobile Messaging on multiple handhelds with service from Sprint and Cingular provides the wireless communications solution MedPointe needs for real-time e-mail, calendaring, contacts and Web access to improve customer service and stay one step ahead of the competition.

Further White Paper Details
Publisher	Motorola	File Format	PDF
Date Published	June 2006
Format	Case Studies
Topics	Customer Support Services, Mobile - Wireless Communications

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