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Customer Support Services White Papers

George Mason Mortgage Replaces BlackBerry With Good Mobile Messaging and Good Mobile Intranet to Increase Productivity and Enhance Customer Service

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customer support services

Overview George Mason Mortgage, LLC, is a wholly-owned subsidiary of Cardinal Bank. George Mason Mortgage wanted to compete in the ultra-competitive and rapidly changing mortgage business by improving employee productivity and enhancing customer service. The company deployed Good Mobile Messaging and Good Mobile Intranet with carrier service from Sprint running on both Palm OS and Windows Mobile-based smartphones. As a result it improved employee productivity and enhanced customer service give George Mason Mortgage a competitive advantage over other mortgage lenders, allowing them to provide superior customer service.

Further White Paper Details
Publisher	Motorola	File Format	PDF
Date Published	August 2006
Format	Case Studies
Topics	Customer Support Services, Intranet, Mobile - Wireless Communications

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