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Customer Support Services White Papers

Web Hosting Company Easily Deploys New Server Solution on a Multiplatform Network

Tags:
customer support services

Overview A German Web-hosting company, intergenia provides business and individual customers with Web space, as well as virtual and dedicated servers. As a market leader, intergenia wanted to offer its customers Windows Server 2008 when it launched. But the company's automated deployment structure runs on the Linux operating system. A second deployment system with parallel operations would be too expensive and - because of the tight integration required between the two systems - too time-consuming to set up. However, with help from Microsoft Services, intergenia easily integrated Windows Server 2008 into its Linux-based distribution process using advanced features in the new operating system.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	May 2008
Format	Case Studies
Topics	Customer Support Services, Linux - Open Source, Windows Server 2008

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RedPrairie Is Helping United Sugars Meet Customer Needs Through Just-in-Time Delivery

Publisher:
RedPrairie

Tags:
customer support services

TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)

Publisher:
Inside CRM

TechRepublic Resource Guide: How well are you meeting your customers needs?

Publisher:
Inside CRM

TechRepublic Resource Pack: Taking Another Look at CRM

Publisher:
Inside CRM

July 10th: Just MASH Marketing: The Customer Reference Mashup

Publisher:
Serena Software

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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