At its AGM yesterday the Bank of Scotland said it would be looking to expand its telephone banking service across Europe, after it withdrew from a partnership deal to expand into the US market. Bank officials said they were talking to a number of...
You can then use the most appropriate communication tool instead of, for example, being unprepared to leave a voicemail message. All this can be done on the same PC screen using SIP and video conferencing software by pointing-and-clicking and...
One recipient told Australia's ABC News that he was angry to receive the message, not just because he wasn't a Howard supporter, but because it had actually cost him to retrieve the message via a voicemail call.
There is then the practice of mobile users auto-forwarding their desk phone to their mobile phone, which leads to the company effectively paying for all incoming calls to the user's corporate direct-dial number - again at high cellular call rates.
Istanbul goes beyond IM by handling a variety of functions, such as viewing calendar information from Outlook, for example, to decide whether an incoming call should go to someone's desktop or mobile phone.
There's one specialised device in an almost every office with more than a couple of staff - the private branch exchange or PBX, which handles incoming telephone calls, and distributes them to telephones on workers' desks.